Privacy statement
When you use this website, various personal data is collected from you. Personal data is data with which you can be personally identified.
Data protection is an important issue for us. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
In the following, we would therefore like to inform you with this data protection declaration about the handling of your personal data when visiting our website, in particular which data we collect from you, what we use it for and for what purpose this is done. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.
1. General data protection information
Responsible party
The body responsible for the data processing carried out within the framework of this website is:
Jacob Waitz Support GmbH
Theaterstraße 1
34117 Kassel
Telephone: 0561 70798-0
E-mail: info(at)jw-support.de"
We have appointed a data protection officer. You can reach him under the following contact details:
deDATA GmbH & Co. KG
Habichtswalder Str. 18
34119 Kassel
Telephone: +49 (0) 561 316 85 89
E-mail: buero(at)dedata.de
Storage period
Unless a more specific storage period has been specified within this data protection declaration, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Your rights in connection with data processing carried out by us
You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You will find more information in this regard and on how to exercise your rights at the end of this privacy policy.
2. Hosting and Content Delivery Network (CDN)
Hosting
Our website is hosted by an external service provider (hoster). Personal data that we collect from you on our website is stored on the servers of this hoster. These data are mainly IP addresses, contact requests, meta and communication data, contract data, contact data, website accesses and other data generated through our website.
The data processing through the use of the hoster is based on our legitimate interest pursuant to Art. 6 (1) lit. f DSGVO. We have a legitimate interest in providing you with our online offer securely, quickly and efficiently with the help of a professional provider.
Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.
The provider is based in the EU/EEA. There is no transfer of personal data to third countries outside the European area.
We use the following hoster:
ALL-INKL.COM - Neue Medien Münnich
Hauptstraße 68
D-02742 Friedersdorf
In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.
3. Data collection on this website
Server log files
By visiting our website, technical data (so-called server log files) are collected. These are the browser type and version you use, the operating system, the referrer URL, the host name of the accessing computer, the time of the page request, your IP address and the type of transmission protocol, e.g. https. The collection of this data is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO in the technically error-free presentation and optimization of the website. Server log files must be collected for this purpose.
This data is not merged with other data sources.
Contacting us by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your contact details, inquiries and the associated information will be stored by us.
If your contact is related to the fulfillment of a contract or to pre-contractual measures with us, the processing of your data is based on Art. 6 (1) lit. b DSGVO for the purpose of fulfilling the contract. If this is not the case, the processing of your data is based on our legitimate interest pursuant to Art. 6 (1) lit. f DSGVO in the fast and effective processing of requests addressed to us. The inquiries you send us as well as related information remain with us until the purpose of storage (especially the completion of the request) ceases to apply or you request us to delete it. Legal retention periods remain unaffected by this.
4. Your rights in connection with data processing
If we process personal data relating to you, you have a number of different rights as a data subject. You can assert these by sending us an e-mail to the e-mail address given in the imprint, stating the right asserted. Under certain circumstances, we will contact you with queries regarding the identification of your person in order to exclude fraud beyond doubt..
Rights to information, correction and deletion
In accordance with Art. 15 DSGVO, you have a comprehensive right to information about the processing of personal data concerning you at any time. Furthermore, under certain conditions, you have a right to rectification pursuant to Art. 16 DSGVO and to deletion of your data pursuant to Art. 17 DSGVO.
Right to object to the collection of data in special cases as well as to direct marketing.
According to Art. 21 (1) DSGVO, you have the right to object at any time to data processing that we carry out on the basis of our legitimate interests pursuant to Art. 6 (1) lit. f DSGVO. If you object to such processing, we will suspend the data processing unless compelling legitimate grounds for the continuation of the processing exist that override your interests or the processing serves the exercise, defense or assertion of legal claims.
Pursuant to Art. 21 (2) DSGVO, you also have the right to object at any time to processing of your personal data for direct marketing purposes. In this case, we will stop the processing of this data for direct marketing purposes with immediate effect.
Right to restriction of processing
Pursuant to Art. 18 DSGVO, you may request the restriction of the processing of your personal data by us, provided that one of the following conditions is met:
- You have doubted the accuracy of the data stored by us and therefore wish to restrict the processing during the time we are verifying the accuracy of the data,
- the processing of the data is/was unlawful and instead of erasing it, you only wish to restrict the processing,
- if we no longer need the data, you may choose to restrict processing instead of erasing the data if you still need the data to exercise, defend or enforce legal claims, or
- You have lodged an objection to processing pursuant to Art. 21 DSGVO and for the duration of the review of the objection you would like to restrict processing.
If processing has been restricted, we may only process your data apart from mere storage with your explicit consent, for the defense, assertion or exercise of legal claims, for the protection of natural or legal persons or for reasons of important public interest.
Right to data transferability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
Withdrawal of consent
Some of the data processing carried out by us is only permitted with your express consent. The granting of consent is always voluntary. You can revoke an already granted consent at any time in whole or in part with effect for the future. The legality of the data processing carried out until the revocation remains unaffected by the revocation. How you can exercise your revocation is described in more detail in this data protection declaration in the data protection notes for the respective service.
Right of complaint to the supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority at any time if you believe that we are violating legal provisions when processing your personal data.
Which data protection supervisory authority is responsible depends on the location of your habitual residence, your place of work, the location of the alleged violation or the location of the controller. The supervisory authority responsible at our registered office is:
The Hessian Commissioner for Data Protection and Freedom of Information
P.O. Box 3163
65021 Wiesbaden
A list of all supervisory authorities and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html